Features.


Group Filtering
Sort through your tickets using filters that are based on groups from your board.
Mappable Fields
Change what you are presenting in each ticket by selecting columns from your board.


Client Communication
Sort through your tickets using filters that are based on groups from your board.
Advanced Item View
Allows you to view every column of your tickets while accessing their updates section.


Emails
Save formatted email templates and send them to your using our client communication feature clients to save time in your process.
Forms
Send out canned forms to your clients whose to easily get the information you need and store it directly in Monday.com.


Customizable theme
Make TicketBooth feel like a part of your company with customizable primary and secondary colors.
Field Mapping
Change fields that are using throughout the entire app from one place to ensure TicketBooth works for you.
App Tutorial.
1.
Add TicketBooth to Monday.com
Head over to the Monday.com Marketplace through your profile icon and download TicketBooth.
2.
Enable TicketBooth’s API
For our client communication feature to work, be sure to enter your Monday.com API key when prompted or in the settings.
3.
Customize TicketBooth to fit your Monday boards
Now that you’re setup, use TicketBooth to convert your boards to a streamlined ticketing system.
About Us.
TicketBooth was first developed to help the Carbon Web team eliminate the cost and difficulty of using a third party ticketing software. After implementing it into their day to day operations, it was clear that this app could help all companies who are using Monday.com.
“At Carbon Web we use Monday.com heavily throughout all of our processes. TicketBooth saves us the time of switching between platforms and makes sure we don’t miss any client requests or steps in our process”
- Mitch McLaughlin, COO at Carbon Web
Our Roadmap.
Ticketbooth is always looking to expand. Help us out by requesting features that would benefit all Monday.com users.
Details
- 4405256848
- contact@carbonweb.co
- carbonweb.co
Contact Us.
Please share any feedback or questions so that we can
continue to improve our application.